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Panjabari, Six Mile, Guwahati, Assam – 781037




Payment Policy

Payment by Cheque / Cash: Indian Residents We offer the facility to directly deposit cheque or draft in favor of TRAVEL OEARTH into our State Bank Of India (SBI) bank & ICICI Bank account in any branch of the bank spread across India.
CASH / FUND Transfer & Deposit:
STATE BANK OF INDIA (SBI) as per below:
Account Name: TRAVEL OEARTH SBI-logo
Account No: 31980267560
Branch Code: 10552
IFSC Code: SBIN0010552
ICICI BANK as per below:
Account No: 062105500022
Branch Code: 0621
IFSC Code: ICIC0000621

Cancellation Policy:

Cancellation policy will be in accordance with the policies of the individual hotels and tours. To cancel, please send a mail to quoting your booking confirmation no. / order id / mail. Upon receipt of this mail and verification against email address / telephonic verification the advance will be refunded via cheque or cash / credit reversal after adjustment of the retention charge (if applicable) as per hotel policy.
  • Rules for Package Tours – the earnest amount deposited is non-returnable.
  • Minimum charges will be deducted from advance in case cancellations are not made 30 Days Prior to the date of Arrival.
  • Retention Charges are equal to one night’s room charge for hotel rooms.
  • On timely cancellation of guaranteed bookings any advance amount deposited with shall be refunded after deduction of retention charge as per the rules applicable.

 Return of Advance Amount in case of Cancellation:

  • In case you have already paid the advance, send us an explanatory mail at with subject as “CANCELLATIONS” and attach the relevant Hotel / Package Tours Reservation Request Form to your message.
  • In case request for cancellation is received before we ship the goods (i.e. Hotel vouchers sent, Travel Documents dispatched, etc), then you will not be billed. Cheques, Cash received by us (and if not deposited in the bank by us) will be returned by registered mail or courier.
  • In all other cases amount, as applicable, will be returned by cheque or cash payable to traveller and dispatched by courier to the contact address as given in the reservation request form / mail.
  • In case of foreigners who have made payment from outside India, have been billed in dollars and their cards have been debited, we will be informing the Payment Gateway who will in turn get in touch with your issuing bank to reverse the debited amount to your bill.
To speak to one of our customer relations executive regarding your cancellation you may mail us at or speak to us either by Live Assistance or by telephone at +91-11-9401746411.

Please fill-up the following details for 24×7 prompt assistance :

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